Last Updated March 19, 2013
By entering and using Tenderbelly.com (“Website”), including the site content and any functionality available in connection with the Website, you agree to and accept the terms of this privacy policy (“Privacy Policy”). Capitalized terms in this Privacy Policy that are not otherwise defined herein shall have the meaning set forth in the Website’s Terms of Service, which this Privacy Policy forms a part of. The Website is operated by Tenderbelly LLC (“Tender Belly” or “we”).
What Information Do We Collect
In order to effectively provide Services on the Website, we may gather information about you, including personal information you submit to the Website during your creation of an account, submission of comments, and information exchanged during your use of the Website.
How Do We Use Your Information
We do not sell your personal information to third parties. However, we do use your information to:
- improve your experience on the Website, such as creating better product recommendations and improving the Website’s functionality;
- improving customer service;
- process your orders;
- send periodic emails, newsletters, and promotions (you may opt out of these emails by following the unsubscribe link in the email);
- and administer the occasional contest or survey related to our products.
Tender Belly may also use anonymous, non-personal data from users’ use of the Website to generate reports and aggregate statistic to market the Website to potential advertisers or other third parties.
Security
The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment processor database only to be accessible by those authorized with special access rights to such systems. Payment, user, and credit information is stored on our payment processor servers and is accessed for repeat orders.
Cookies
Tender Belly receives and stores certain types of information whenever you interact with us. For example, like many websites, we use “cookies” to obtain certain types of information when your web browser accesses the Website and we may store non-personally identifiable information, such as browser types and internet service providers, in log files. Cookies are very tiny text files that are stored on your computer when you visit certain web pages that record your preferences. We use cookies to provide you excellent service and greater convenience, and to optimize your experience on the Website. Cookies do not contain any personal or private information. You may choose to erase or block cookies from your computer, but the Website may not work correctly.
Minors
This Website is directed only to people who are at least 13 years old or older. Tender Belly does not collect information from anyone under the age of 13. To purchase products from this Website you must be 18, an emancipated minor, or have the consent of a parent or guardian.
Surveys
From time to time, we may provide you the opportunity to participate in surveys on the Website. If you chose to participate, we may request information from you about your use of the Website and your experience with the Website. Participation in these surveys is completely voluntary.
Agents and Contractors
From time to time, we may engage other companies and individuals to perform various functions on our behalf in furtherance of the Services. These services typically include hosting the Website and processing payments for purchases made through the Website. In such instances, the parties with whom we enter agreements may have access to your personal information in order to perform their services, and we will ensure that such parties are reputable and respect the confidentiality of user information.
Mergers, Acquisitions, and Affiliates
As we continue developing our business we may form relationships with affiliates, and we also may participate in corporate transactions such as mergers and acquisitions. It is possible that another company may acquire Tender Belly or its business assets (or a portion thereof) in the future. In all such cases, personal information may be shared with the acquirer and/or other reputable parties involved in such relationships and transactions, but only for such purpose and only under obligations of confidentiality.
Deleting Your Information
If your personally identifiable information changes, or if you no longer desire our services, you may correct, update, delete, or deactivate your personally identifiable information by changing or deleting your account or by emailing us at info@tenderbelly.com.
Privacy Questions
If you have any questions or concerns about privacy at Tender Belly, please contact us at info@tenderbelly.com and we will try to answer your questions or otherwise resolve the matter to your satisfaction.
Legal Disclaimer
Although we have attempted to address the various privacy-related issues you are likely to encounter, we cannot ensure that all of your private communications and other personal information will never be disclosed in ways not otherwise described in this Privacy Policy, or that our privacy protection measures will protect your personal information. Therefore, although we will use our best efforts to protect your privacy, we cannot promise, and you should not expect, that your personal information or private communications will always remain private from unauthorized access or access compelled by legal authority or other applicable authority.
By using the Website you hereby release Tender Belly and its successors, affiliates, managers, directors, officers, agents, and employees from any and all claims, demands, investigations, lawsuits, causes of action, and liability, including but not limited to direct, indirect, incidental, special, punitive, and consequential damages, arising under any legal theory, including but not limited to contract, tort, strict liability, statutory, and equity, and arising from any disclosure of your personal and/or private information, to the fullest extent permitted under applicable law.
Privacy Policy Changes
Tender Belly may change the terms of this Privacy Policy at any time, in its sole discretion, without notice, consent, or any other restriction, and any such change shall be effective immediately. By using the Website and/or logging into your Tender Belly account, you consent to the Privacy Policy that is in effect at the time of your use of the Website. Therefore, we encourage you to check for changes to the Privacy Policy.
