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Frequently Asked Questions (FAQs)

Company Info

How can I become a supplier to Tender Belly?

Share our insanely high standards for quality and want to be a supplier to Tender Belly? Send us an email to info@tenderbelly.com and we'll connect you to our purchasing team to determine if we have any needs.

How do I get my grocery store to carry Tender Belly?

We'd love to sell Tender Belly at your local grocery story. If you can't find us on our Where to Buy page, and you want your local store to carry us, chances are they could make a special order for you. Ask the store manager the next time you're grocery shopping and can't find us. To get them to carry us on a regular basis takes a little more work, but we are actively contacting grocery and retail buyers asking them to carry our Certified Awesome products. Spread the word and hopefully you'll see us in your local store soon.

Shipping Info

Where can I pick up my order if I don't want it shipped?

All Will Call orders may be picked up from our Denver warehouse located at 620 E. 52nd Ave., Denver, CO 80216. Will Call pick up is available through the glass door at the south side of the building up the short metal stairs. Please ask for Tender Belly when you arrive.

What are your Will Call hours?

Will Call pick up is available at our Denver warehouse Monday - Thursday 8:30am - 3:30pm and Fridays from 8:30am - 11:30am. Special Will Call hours for holidays will be posted on our website.

How much is shipping?

There is a shipping calclator at time of check out that will show you exact rate.

Do you ship to Canada?

We do not currently ship Tender Belly products to locations in Canada or outside the U.S. Due to the perishable nature of many of our products, we can only ship to locations within the continental U.S. Orders shipping to AK, HI, Virgin Islands & Puerto Rico require additional air shipping charges.

Do you ship fresh product?

Yes, we ship both fresh and we ship frozen products. Perishable products are packaged to maintain safe temperatures for the estimated delivery time. IMMEDIATELY UNPACK AND PROPERLY STORE PERISHABLE PRODUCTS UPON DELIVERY OR YOU RISK SPOILAGE OF THE PRODUCT. We ship with Dry Ice so sometimes products may freeze when shipping.

What days do you ship?

All pork, or other perishable, products are sent via UPS or FedEx Ground unless otherwise prearranged. Orders are shipped Monday through Wednesday. We do not send orders for transit over the weekend unless otherwise prearranged. If ordering for Next Day or Priority Delivery, we will ship on Thursday.

Can I request expedited delivery of my Tender Belly order?

Yes, if you need your order delivered quickly or if you have to meet a specific date, you may request optional Second Day or Next Day Air shipping. These expedited air services are available at an additional cost and can deliver your Tender Belly products within two days or next day following order placement.

Can I track my Tender Belly order and how do I know it has shipped?

After placing your Tender Belly order, you'll receive an email letting you know we're getting it ready to send to you. We'll notify you as soon as your order has shipped so look out for another email from Tender Belly with a link to track your delivery. We'll also send you a final email confirmation letting you know Certified Awesomeness has arrived.

Am I able to cancel or change my order?

If you place an order and we haven't sent you a confirmation that it has shipped, you can cancel or change the order by logging in to your account and pulling up your order. If you have any trouble or have questions, you may contact us at info@tenderbelly.com and we'd be happy to assist with any changes.

Who should I contact if there's a problem with my Tender Belly order?

If you have any questions or issues with your Tender Belly order, let us know so we can make it right. Contact us at info@tenderbelly.com and be sure to reference your order number (e.g. TB1234) along with any other details about your order.

Does Tender Belly deliver Internationally?

Due to the perishable nature of many of our products, we can only ship to locations within the continental U.S. Orders shipping to AK, HI, Virgin Islands & Puerto Rico require additional air shipping charges. We do not currently ship Tender Belly to locations in Canada or overseas.

Online Orders

How do I redeem a poker chip, gift certificate or Man Crates gift?

If you were lucky enough to snag a poker chip at one of our events or received a gift certificate for being Certified Awesome, simply go through the online shopping experience on tenderbelly.com and when you get to the checkout screen, enter the promo or discount code and you'll see the discount applied to your order total. If you have a Man Crates gift to redeem, email us at info@tenderbelly.com and we'll take care of your order.

How do I redeem a promo code?

If you saw a marketing promotion and have a promo code for a discount on Tender Belly items, simply go through the online shopping experience on tenderbelly.com and when you get to the checkout screen, enter the promo or discount code and you'll see the discount applied to your order total.

Do you offer a Veteran's discount?

Yes, we are proud to extend a 10% off purchase discount to active duty, veterans, retirees, National Guard and reservists. Please contact us at info@tenderbelly.com and we'll work together to discount your Tender Belly order.

When placing an online order, do you keep my credit card information on file?

We'll only store your payment card information if you create an online account or sign up for a Bacon of The Month Subscription. Your payment card is securely stored and you may update your payment information by logging in to your tenderbelly.com account then clicking on Manage Subscriptions and selecting Billing Information.

Can I buy a Tender Belly gift card or gift certificate?

We've got your gift giving needs covered. We have Gift Cards available from $25 to $500 to send as an e-gift or we offer Gift Subscriptions with 3, 6 or 12 month options available for true bacon lovers. Check out the Gifts section of the website to choose the right gift for the right occasion.

How can I get a promo code or discount?

We like to share the love with our fans from time to time. To find out about the latest Tender Belly updates, recipes and Certified Awesome offers, sign up for our email newsletter by entering your email in the Sign up for Sizzle box at the bottom of our web site. If you are more of a social follower, check us out on Instagram , like us on Facebook or follow us on Twitter .

How does Bacon of the Month Club work and what does it cost?

The only thing better than bacon? Having it delivered right to your door, every, single month. By signing up for our Bacon of The Month Club subscription, you select delivery every 30, 60 or 90 days and choose what flavors you want to receive. Our Bacon of The Month Club is $59.00 - $69.00 per shipment and contains four (4) one-pound (12oz for No Sugar or Java variety) packages of our delicious bacon every month with absolutely FREE shipping (free shipping available to the lower 48 states). You can easily manage your subscription by logging into your account and change the flavors of bacon so you can try all of our Certified Awesome bacon. You also have the ability to change the shipment date if you are going to be unavailable to receive the shipment.

Product Info

What is the difference between cured and uncured?

Curing is a process used to preserve food. It also can add flavor. Curing can be done by smoking meat or packing them with salt. A combination of salt, sugar, and other flavors tastes better though. Cured bacon is preserved with a preparation of salt and sodium nitrites. Nitrites are additives that are responsible for giving bacon its pink color. Uncured bacon is bacon that hasn't been cured with sodium nitrites. Usually, it's cured with a form celery powder, which contains natural nitrites, and plain old sea salt. Uncured bacon has to be labeled: Uncured bacon. No nitrates or nitrites added. So -- our products still have nitrates and nitrites which help preserve the meat but they are derived from natural ingredients.

How long will bacon last?

Our cured bacon has a shelf life of 90 days from pack date fresh and 360 days frozen. Our uncured bacon has a shelf life of 60 days from pack date fresh and 360 days frozen.

How long will the franks last?

Our franks have a shelf life of 90 days from pack date fresh and 360 days frozen.

How long does the ham last?

Our hams have a shelf life of 90 days from pack date fresh and 360 days frozen.

Is Tender Belly organic?

Tender Belly is not organic. But, we are always focused on doing things better. We pay serious attention to where food is raised or grown and how it's processed. From our pork itself to the other spices and ingredients we use to create our premium products, we make sure everything is sourced with care. We make every effort to be humane and environmentally conscious. We choose farms close to our processing plants to cut down on unnecessary transportation. We promote feed that is good for the environment, much of which comes from the same farmers that raise our hogs.

What is a Boston Butt?

Our 100% ABA Berkshire Boneless Boston Butts are one of the tastiest and most versatile cuts. Surprisingly, this tender piece of pork goodness comes from the shoulder cut...not the backside as one might think. The intra-muscular marbling keeps this cut moist, tender, and delicious. We recommended roasting, braising or smoking it whole for delicious carnitas tacos and pulled pork sandwiches! It is also an ideal cut for slicing into steaks or grinding into homemade sausage.

Is the product frozen?

We can ship fresh when it is requested but otherwise it is frozen.

Where can I buy Tender Belly products?

Visit the Where to Buy page on our website and search for Tender Belly products near you. Enter your zip code in the locator and find the closest store.

Are Tender Belly products offered wholesale?

Yes, Tender Belly products are available wholesale and are available for retail and foodservice customers. For more information, visit our Wholesale page and fill out the request form. One of our pork purveyors will get back to you. You may also contact us by sending us and email at info@tenderbelly.com.

Where can I find out about new products and where to find Tender Belly?

To get the latest Tender Belly updates, recipes and Certified Awesome offers, sign up for our email newsletter by entering your email in the Sign up for Sizzle box at the bottom of our web site. If you are more of a social follower, check us out on Instagram , like us on Facebook or follow us on Twitter .

What does Certified Awesome mean?

Tender Belly represents a commitment to push boundaries and challenge conventions in order to redefine expectations. It's why all of our pork products come from animals raised without any antibiotics, ever, vegetarian fed and crate-free*. It's why you see us celebrating chefs who are redefining modern cuisine and championing athletes who are reaching new heights. It's why you can count on anything, and anyone, associated with Tender Belly brand to be Certified Awesome. *No Tender Belly hogs are ever confined in a crate.

What are the hogs fed?

Our Heritage Breed hogs are fed a vegetarian diet, meaning they eat grains and grasses.

Is Tender Belly bacon Non-GMO?

Not all of our products are. If they are they will be be clearly noted on the label or package.

Cooking Info

What's the best way to prepare / cook the bacon?

When it comes to bacon, the Duffys know best. They recommend cooking Tender Belly bacon in a cast iron skillet, on medium-low heat, flipping the bacon once, about eight minutes per side. It's how you get that crispy, caramelized flavor that makes bacon the best meat ever invented.

What's the best way to prepare / cook the ribs?

Tender Belly Baby Back Ribs taste great cooked on the grill or in the oven. A little salt and pepper is all that is needed on these ribs. St. Louis-style spareribs are great for smoking, braising, grilling, or cooking in the oven. They can be doctored up with a secret family sauce, or like the Baby Back Ribs, they will be delicious with just some salt and pepper.

How long and what temp do you cook the ham?

Our Honey Glazed Uncured Sprial Hams come fully cooked. Pre-heat your oven to 275 degrees F. Leave the gold foil on the ham and place the defrosted ham on the flat side in a baking dish or roasting pan. Heat the ham to an internal temperature of 140 degrees F. Roasting time is generally 12-15 mintues per pound.

Allergen & Nutrition

Are Tender Belly products gluten free?

All of our pork products are gluten free with the exception of our Pulled Pork with BBQ sauce.

Are Tender Belly products night shade free?

Unfortunately, nightshades can be tricky to avoid as most spice blends contain peppers. Our Signature Dry-Rub spices used in many of our products contain a variety of spices, including chili pepper flakes.

Wholesale & Retail Inquiries

I'm interested in selling Tender Belly products, how can I become a pork wholesale customer?

If you are a retailer, distributor, pork wholesaler or a company looking to make a large purchase of Tender Belly, simply contact us at info@tenderbelly.com. One of our pork purveyors will get back to you with more information and have you on your way to sharing Tender Belly goodness with your customers.

Foodservice Inquiries

I own a restaurant and want to serve Tender Belly, how do I purchase your products?

If you are looking to serve Tender Belly at your restaurant, simply contact us at info@tenderbelly.com. One of our pork purveyors will get back to you with more information and have you on your way to sharing Tender Belly goodness with your customers.

Media Inquiries

Where can I direct media or press inquiries?

For media or press inquiries, please submit your request to us by sending an email to info@tenderbelly.com. Please include your name, organization name, deadline, email address and nature of your inquiry and we'll be sure to follow-up with more information.

How can I show my love for Tender Belly and become an Ambassador?

Our Athlete Ambassador program is designed to fuel those tough enough to pursue their passions at the highest level of their sport. We’re talking true badasses of their game. Our athlete ambassadors are professionals who make a living competing and producing elite level results. Off the field, our athletes are highly engaged and involved as leaders in their community and they foster a well-developed and active social media presence. Each year, we support a handful of athletes and ambassadors that represent all things Certified Awesome - the relentless pursuit of better. Shoot us an email to info@tenderbelly.com and tell us your story.

Donations

Does Tender Belly support fundraisers or donations?

While we would love to support all of the amazing organizations and causes, we currently focus our charitable giving on partnerships and organizations that work to end childhood hunger. If your group matches this tenet and you'd like to learn more about how Tender Belly can support your fundraiser, please send us a request to info@tenderbelly.com. Requests must be received at least four (4) weeks prior to the event/donation date in order to be considered.